All Frozen goods are packed and shipped inside a cool shield thermal packaging material and comes with multiple non-toxic food grade from gel ice packs. There's a chance that it will arrived thawed. AND WILL NOT HONOR REFUNDS DUE TO CIRCUMSTANCES BEYOND OUR CONTROL. Only order frozen products at your own risk. We are currently shipping every Monday to Wednesday and Saturday (to lessen risk that the package would stay with courier during weekends). Thank you for understanding.